TeamMediaOnline.com
makes it easier than ever to renew your currently-registered
domain names.
To Renew your domains:
1. Login to your account2. Click "Renew Domains"
3. Choose the domains you would like to renew and follow the directions.
Help Topics |
| Q. How do I renew my domains? Q. What happens if I don't renew my domains? Q. My domain is in "Redemption." What does that mean? Q. What if I don't want to receive any more notices? |
Q.
How do I renew my domains?
A: Login to your account using the form
above. Click "Renew Domains." Choose
the domains you would like to renew and follow
the directions.
Q.
What happens if I don't renew my domains?
A: 60-days* before your domain(s) expire
TeamMediaOnline will send notices reminding you to renew
them. The exact expiration date can be seen in
your account. If the domain expires it may still
be maintained in the registration database for
a 40-day* period where it can be renewed at the
normal price. After the grace period it will be
deactivated and placed into a 30-day* Redemption
Period (Note - Some domains may not make
it to the redemption period if they are purchased
by a third party. Be sure to renew your domains
before they enter redemption status.)
* - Number of days stated in the domain expiration/redemption explanation are approximate.
Q.
My domain is in "Redemption." What does
that mean?
A: Although the domain(s) are scheduled
for deletion at this point they may still be retrieved
by request by filling out this form (there is
a link to the form at the bottom of this page).
The fee for reactivating a domain in the Redemption
Period is $99.95 + the normal renewal fee. At
the end of the Redemption Period the domain(s)
will go into a 5-day delete cycle at the end of
which they will become available for anyone to
register.
Make a request to reactivate domain(s) in the Redemption Period.
Q.
What if I don't want to receive any more notices?
A: If you don't want to get any more
notices regarding certain domains you can remove
them from the reminder list. However, as long
as you have at least one domain that is set to
expire within 60 days you will receive the weekly
report. In your latest e-mail notice check the
domains you don't want to receive reminders about
and click "cancel reminders." Those
domains will no longer be included in any further
reports except for one final deactivation notice
on the day of expiration.
Q.
There are errors in my account info. What do
I do?
A: Click the "Update Account Info"
button. Login to your account. Update any incorrect
fields in your account information and click
"update." Note: If you are still getting
more than one consolidated notice even though
the account IDs are the same it may be because
your account information is different. By making
the account information the same you will get
one notice.
Q.
What does "auto renew" mean. How do
I change it?
A: As a security precaution all new
registrations are set to auto-renew unless otherwise
specified by the customer. This prevents domain
names from accidentally expiring and you from
losing control of your web site, e-mail services
that you may have with that domain. The first
auto-renew attempt is billed 20 days before
the date of expiration. If it does not go through
the second attempt is billed 15 days before
expiration. The auto renews are billed on the
same credit card you used to register the domain.
If you want the name to auto-renew, but the credit card information is no longer valid, login to your account and click "update credit card info."
If you want your name to auto-renew, but the auto renew is turned off, login to your account, select the domain(s) you want to modify. Click the "enable/disable auto-renewal." Click "update preferences."
A: Most likely your auto-renewal failed because the credit card information is no longer valid. To resolve this problem you will need to update your credit card information. You may need to manually renew your domain if it is less than 15-days before expiration.
A: Login to your account and click the "update credit card information" link.
Q.
I am still getting multiple renewal notices
for the same account ID
A: This is probably because the name
and contact information is different for each
domain. To consolidate all of your domains into
one notice be sure that your contact information
is consistent for each domain. Login to your
account, click "update account information."
Update the information to make it consistent
with other notices you have gotten.